We're looking for a Account Executive / Manager (depending on experience) to be part of Team Ember42 in Peninsular Malaysia. We’ve just launched, but we’re already growing fast. So we're seeking a superstar who wants to grow with us and do work that is important, thoughtful and impactful.

About this role

As our Account Executive / Manager, you’ll work closely with the Ember42 team to support client projects that help businesses sharpen how they communicate, strengthen how they show up in market, and make better PR and marketing decisions.

Your will help to connect the dots between client needs, market context, customer insights and recommended action. This means supporting research, making sense of and organising inputs, data and insights, developing knowledge materials and tools that our clients will use, managing project details and helping to ensure the work moves from discussion to delivery.

You’ll help clients feel supported, clear and confident, while keeping the team aligned and the work on track.

This is a hands-on, client-facing role for someone who can think, write, organise, follow through and contribute meaningfully, without needing every step mapped out for them.

Who is this role for

This role is for someone with at least 3 years of hands-on PR, communications or marketing agency experience. Ideally, you are naturally curious, a problem solver, proactive, have some client or account management experience and are comfortable working across different activities.

You’ll need a good working understanding of the business landscapes in Malaysia and Southeast Asia as well as have a strong grasp of the English language. These are critcal as we're working with some very ambitious leaders who have big plans to scale their businesses beyond their home markets.

You should also be comfortable working with AI. Not in a “I’ve used Claude and ChatGPT a few times” way, but in a “I know how to use it properly, thoughtfully and ethically” way.

This isn't a big-agency role with layers, silos or a very polished machine. We're very hands-on... some days will involve client meetings and thinking work. Other days will involve research, drafting, chasing, organising, editing and making sure the work actually gets done. However, you will have lots of opportunities to shape how Ember42 will be remembered.

About us

At Ember42, we help SMEs and scaling businesses make stronger PR and marketing decisions before they spend more, hire more or engage another partner. That means the work is not just about visibility, content or campaigns. Instead, we partner business owners and leadership teams get clearer on what they are trying to say, who they need to reach, where the market is moving, and what PR and marketing spend they should prioritise that will drive their businesses forward.